Privacy Notice
Welcome to the Tiger Lily Care Privacy Notice. We know you care about your data and so do we. These pages are designed to help you understand how Tiger Lily Care uses your data, select the relevant notice below to find out more. If you have any questions or would like to provide any feedback, please get in touch.
By post:
FAO: Data Controller
Tiger Lily Care Ltd
Unit 5 The Chaplin
Borough Green
Sevenoaks
Kent
TN15 8DB
By email:
info@tigerlilycare.co.uk
Name: George Waldie
Email: dpo@tigerlilycare.co.uk
Under data protection law you various rights that are set out below, these rights are applicable in different ways depending on the type of data and the purpose of it’s storage/processing. This is set out on each individual privacy notice we display.
You are not required to pay any charge for exercising your rights, if you make a request to the contact details in the ‘Information about us’ section above, we have one month to respond to you.
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
Your right to object - You have the right under Article 21 of the UK GDPR to object to your personal information being processed. However, this is not always applicable due to other overriding laws or requirements. This is set out under each Privacy Notice area below.
Common Law Duty of Confidentiality
Common law is not written out in one document like an Act of Parliament. It is a form of law based on previous court cases decided by judges; hence, it is also referred to as 'judge-made' or case law. The law is applied by reference to those previous cases, so common law is also said to be based on precedent.
The general position is that if information is given in circumstances where it is expected that a duty of confidence applies, that information cannot normally be disclosed without the information provider's consent.
In practice, this means that all patient information, whether held on paper, computer, visually or audio recorded, or held in the memory of the professional, must not normally be disclosed without the consent of the patient. It is irrelevant how old the patient is or what the state of their mental health is; the duty still applies.
Three circumstances making disclosure of confidential information lawful are:
- where the individual to whom the information relates has consented.
- where disclosure is in the public interest; and
- where there is a legal duty to do so, for example a court order.
Data is retained for different periods of time depending on its type. The period is specified within our Data Retention schedule, which is available upon request.
If you have any concerns about our use of your personal information, you can make a complaint to us by using the contact details in the ‘Information about us’ section above.
You can also complain to the ICO if you are unhappy with how we have used your data. You can contact the ICO using the details below:
By post:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
By telephone:
0303 123 1113
By website:
https://www.ico.org.uk